12 Companies That Hire for Remote Customer Service Jobs

Problem-solving skills to address customer complaints and issues. Fabrizio takes advantage of his analytical skills to make quick data-backed decisions in time-pressured situations. His journey so far has allowed him to grow both as a people manager and an individual contributor, learning new skills while making the most of his technical background.

Your main responsibility for the job is to troubleshoot issues and support customers with any inquiries they might have. ZipRecruiter is another largest recruitment platform featuring many remote customer service representative jobs. Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success https://remotemode.net/blog/what-is-remote-customer-service-exactly/ managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone. You can find these positions by searching job boards online such as Indeed, or by going to a company’s website directly to search for their job openings. The companies listed below hire for work from home customer service positions frequently.

Companies That Hire for Remote Customer Service Jobs

SimplyHired is a U.S.-based job hiring site, and they have thousands of customer service jobs listed on their site right now. They have a massive database of jobs, so you’ll want to make sure you use the word “remote” when you’re searching. I did a quick search for “customer service remote,” and ZipRecruiter produced a list of hundreds of different openings. You can find both full-time and part-time jobs, and they even specify if it’s only currently remote for pandemic hiring.

  • Headquartered in Los Angeles, California, Relocity is a relocation concierge service offering comprehensive relocation assistance to individual, corporate, and international clients.
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  • Aetna is a health care insurance company that’s owned by CVS — the largest pharmacy chain store in the U.S.
  • For example, one of the jobs featured on the platform requires you to troubleshoot customers’ inquiries via Intercom chat.
  • The company offers annuities, life insurance, and long-term care protection.

For years, American Express has been one of the leading companies for remote work. Its customer service positions are no exception to this remote culture. The second group, specialized support agents, is comprised of highly specialized customer service agents that have experience in a particular industry. If you don’t have specific experience for this posting, consider going for a seasonal spot with Sykes to get the necessary experience.

Work from Home Job: $25-$35 an Hour (No Experience Needed) -Jacksonville/Remote

These positions entail helping customers with travel-related problems as well as with actually planning out trips. Upwork is one of the largest freelancing platforms, connecting freelancers with clients and gigs around the world. They have freelance customer service jobs, design work, IT jobs, and a whole lot more. Transcom is a global company that offers customer care, sales, technical support, and credit management services.

remote customer service companies

To get the job through Remoters, find and apply for your preferred job. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. Excellent communication skills to address customer concerns and keep the conversation positive. I founded this site to help make a difference in people’s lives by delivering objective, reliable advice and recommendations that help them make more money, save more money, and invest wisely.

Customer Onboarding Manager

These remote jobs do not require you to talk to the customer directly over the phone, but instead you will type messages through a chat forum in real-time. Most remote customer https://remotemode.net/become-a-java-developer-se-9/owasp/ service positions require a computer or laptop and an internet connection. If the position requires you to speak to customers over the phone, then you’ll also need a headset.

  • This includes competitive pay, employed development, paid time off, and retirement programs.
  • We’ve done the heavy lifting and researched the best customer service positions that allow you to work from home.
  • Established in 1937, Progressive Insurance is one of the largest car insurance providers in the U.S.
  • All of the customer service positions at Sykes require strong brand knowledge, the ability to field a high number of calls, and proficiency with multi-tasking while on the phone.
  • This position requires you to assist customers with placing orders, facilitating returns, locating products and scheduling deliveries.
  • Lincoln Financial Group offers financial products that help customers achieve retirement income security.
  • For instance, you can find an open customer success lead position at SkillShare.

You’ll need to send a proposal to potential clients that highlight your skills and how you can help them succeed. What makes FlexJobs a place to look for the best remote customer service jobs is that they list company accolades, have easy search features, and they’ll send you recommended listings. You just read about specific companies that are hiring for multiple roles and openings, but now let’s look at a list of websites that will help you find even more customer support jobs from home.

Remote Jobs by Location

Bobby Hoyt is a former band director who paid off $40,000 of student loan debt in 18 months on his teaching salary and then left his job to run Millennial Money Man full-time. He helps other Millennials earn more through side hustles, save more through budgeting tools and apps, and pay off debt. They aggregate job postings from around the country, and you can apply through SimplyHired for some jobs, or you can visit the specific company’s hiring site.

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